fanzo Professional Electronics Expert Team

The software cannot be recovered via the USB socket, but the memory card socket underneath a cover (of a 9V battery size; see attached file) which can be removed. Procedure: 1. Format a Sony Memory Card (Pro Duo type; 256MB or 512MB size) using the "Memorystick formatter" program or a camera ("Memstick.ind" file should be created during the formatting process). 2. Unzip/decompress the "MS DL EMMA NVM" software update package (ex: "chassis_name_.zip") into the root folder of the memory card. Note: Make sure the "bin", "eep", "eg2l_dvt" directories and the "autoexec.bat" file are created in the root folder of the memory card. 3. Unplug the set. 4. Insert the memory card into its socket, underneath a cover (of a 9V battery size; see attached file) which can be removed, at the back of the set. 5. Plug in the set. 6. Wait until NVM (EMMA) is updated (about 30 secs). Note: During this time only the green LED is lit. 7. Unplug appliance and disconnect the memory card. 8. Update the software.